Shipping Method 

All orders are shipped with First-Class Package International Service with an estimated delivery time of 8-11 working days and a tracking number will be assigned to your order when shipped.

UK & Ireland - Free Standard Tracked Shipping 8-11 working days.

International - Free Standard Tracked Shipping on order €30 and over. 

International - Standard Tracked Shipping €4.90

 

Standard – Tracking

Delivery times are between 7-14 days. Delivery times may be delayed in event of postal strikes, airline strikes, bank holidays. We will always inform customers when we suspect delays in shipping. You will receive your tracking number once the order has been fulfilled - usually between 1-3 working days.

Free standard tracking is available on orders €35/£32 and over for international customers and is automatically applied when an order reaches the minimum amount. The amount of tracking done at transit point will vary depending on country.  Tracking is available on An Post/Royal Mail website or https://www.aftership.com using your tracking number and/or destination countries postal service site. If the delivery of your order is delayed more than 3 working days  over the agreed time please contact info@sisterseoul.com and we will do our best to resolve the issue.

To ensure our customers get the freshest products our orders are sent directly from our own warehouse in Seoul, South Korea. All import taxes or custom fees, if by any chance incurred, can be refunded. Please contact info@sisterseoul.com to arrange your refund.